how to use an extra phase

we have a property with a single phase supply, another phase also enters the property and has an empty fuse carrier.

i met with UKPN on site and we confirmed its a seperate phase.

we applied to our supplier to have a 3 phase meter with 2 phases.

after 18 months of emails and missed appoinments they tell us that the cut outs are not suitable .

i cant think of a reason why it cant be conected, can anyone here help ?

  • I agree with Andy and Mike.

    There is certainly no need to balance the phases - any suggestion that the highest phase consumption is multiplied by three is no more than a rumour.

    Naturally, a 3-phase meter will be a bit wider, so may not fit on that board.

  • after 18 months of emails and missed appoinments

    IIRC, if they miss an appointment, £45 compensation is due. Similarly, if they send out an SP-qualified fitter, when TP is required.

  • Yes, and also for that same 3 core DC mains reason I have been told that there are parts of the old Eastern Power  London region that only have 2 phases in any one street, just rotating which 2 of the 3 phases per street to balance the transformer loading over all 3. Its the sort of thing that you might think would have changed by now, as London was one of the first areas to move to AC pre-war but in practice it is so over-built that cable replacement are only done where unavoidable.

    Mike.

  • That's interesting to know they have missed around 10 appointments including not sending a 3 phase qualified operative.

  • The amount may be less, but I received compensation 8? years ago when a few appointments were missed or the wrong fitter turned up.