When it comes to recognising what artificial intelligence can do for their businesses “most companies are just scratching the surface”, says Thomas H Davenport, co-author of ‘All in on AI’. “They have a few pilots or proofs of concept under way that don’t really have any substantial impact on their businesses,” he continues. “But in our book, we describe the extreme adopters: those who are doing many things with AI, some of which have the potential to transform their strategies, business models or key business processes.”
Observing these “highly aggressive” companies will give other, more reluctant adopters, ideas about how they should proceed with AI, he argues.
Subtitled ‘How Smart Companies Win Big with Artificial Intelligence’, the book’s message could not be clearer. Whichever way you interpret the deliberately ambiguous word ‘smart’ – either in the sense of intellectually agile, or progressively digitally enabled – if you’re not one of Davenport...