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Telecoms giant BT has announced the roll-out of its new home phone service Digital Voice across the region.

BT, among other telecoms companies, has pledged to equip all homes with digital voice-over-internet phones by 2025 as part of a much-needed update to the UK’s communication infrastructure.

Northern Ireland will be the third UK region in which the service will be rolled out, the company has revealed. Eligible customers will be contacted four weeks in advance to help prepare for the switch, with BT holding Digital Voice roadshows and having a presence at town halls and on high streets this month.

“This once-in-a-generation upgrade to future-proof the UK’s landlines is essential and will replace technology that is fast becoming obsolete,” BT said in a press release. 

“The landline isn’t going away, and for the majority of customers making the switch simply involves plugging your phone into a broadband router instead of into a wall-mounted phone socket...

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  • The concept is good but the implentation is bad.  If your phone only works when your internet is working there could be times when you can not use the phone eg power cuts or an internet outage.  This can be made 100 times worse because there has been an emergency and you need to dial 999.  To truely make the solution work the router at the customer premises need to have a battery backup which will power the unit for x amount of time and also a sim card present to allow it to make calls via the GSM/3G/4G/5G networks in the area.  The main demographic this will present to is the over 70s as some off them do not own or use mobile phones. 

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