The world is changing rapidly and businesses need new strategies that enable them to evolve at the same speed. For many organisations, success will depend on making a cultural shift towards upskilling their workforce - empowering them to answer questions and make decisions swiftly. Without a diverse and inclusive workforce, however, the insights generated can remain rigid and stale or, worse yet, biased and divisive.

While every business is different, diversity and inclusion (D&I) is one factor that should be integrated into every organisation’s core not only to increase competitiveness, but also to help it react promptly, utilising more diverse points of view as it addresses the next big market challenge.

Research from McKinsey has found that the success of a business directly correlates with higher levels of diversity. Gender diversity increases the probability of above-average profitability by 25 per cent; with high ethnic diversity that figure...