The last year has affected our health, social interactions and businesses. From work calls to grocery shopping, every aspect of our lives has been forced online. While we have yet to move out of the pandemic, we are now at a point where we can look back at the dramatic speed of change in the last year and a half, and the impressive rate at which businesses adapted to the ‘new normal’. Indeed, many businesses are questioning how they could ever go back to their old ways of working.
The last year or so has highlighted the need to be agile and adaptable and those that have embraced these principles are well positioned to deal with the unexpected in the future. There are a number of factors that go into making fundamental change a success, from having a culture that is open to new ways of working, to looking at the technological building blocks of a truly connected enterprise.
Implementing change is not just about cutting costs on the balance sheet or making...