In a new report, the PAC said that the roll-out had failed to meet its original targets and has repeatedly shifted its deadlines for completion. It also said that consumers with traditional meters are less interested in having a smart meter.

Reports of forced switching of consumers to smart meters last winter may have dissuaded people from installing one, the PAC said.

The initial roll-out saw many customers receive first-generation SMETS1 meters that lost function when they switched to a new supplier, meaning that their meters became analogue and they had to submit readings manually.

The government aimed to upgrade them to second-generation models that could work across suppliers, but as of May this year, around four million first-gen meters were still running.

The PAC report also found that around three million smart meters (9 per cent) were still not working properly and expressed concern about built-in obsolescence in those already installed. A further...

Parents
  • Final point, anecdote, a friend had his electricity cut off to his flat, and all others in the same block. Found out it was a software update gone wrong. Only way to reset it was to access the meter (yes, turn it off and on again). Only the landlord was 2000 miles away so it took a few hours. No wonder many folks are reluctant!

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  • Final point, anecdote, a friend had his electricity cut off to his flat, and all others in the same block. Found out it was a software update gone wrong. Only way to reset it was to access the meter (yes, turn it off and on again). Only the landlord was 2000 miles away so it took a few hours. No wonder many folks are reluctant!

Children
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