A ‘smart city’ is a connected, reflexive and adaptable jurisdiction that can prepare for and respond to citizens’ needs rapidly and precisely. It doesn’t even have to be a city as such; we might also call it ‘joined-up local government’. With so many opportunities to improve city and local government services, smart cities will continue to grow and be embraced across the United Kingdom.
The trend towards truly smart cities has been accelerated by the Covid-19 pandemic, which has highlighted how connectivity and collaboration between organisations of all kinds are of vital importance to people’s welfare. As city operations continue to increase in complexity, it is imperative for the various organisations that make up a jurisdiction – including councils, health and emergency services – to improve their ability to collaborate. Shared awareness and coordination enable greater efficiency, understanding and visibility of live operations. This enhanced response...