Steve Dertien, EVP Chief Technology Officer at PTC 
, pointed to the recent global Apache Log4j 2 security breach as the perfect example of how quickly providers can react to a potential attack if they are embracing SaaS technology.
The company was able to overcome the open-source vulnerability attack in just three hours, mitigating severe issues for every customer using products that run on Atlas TM, its SaaS platform.
This tight response time was only possible because, in the world of SaaS delivery, everything is highly automated and built to scale efficiently. Software is updated with no effort on the part of the user, and this also means that when critical security or software issues are found, no manual intervention is required at the customer’s site.
PTC engineers discovered the Log4j 2 vulnerability issue early on Friday morning and in just three hours the remediation had been pushed to Atlas.
A few hours...