To put things in perspective, the desktop economy progressed into laptops and tablets, later the mobile and then the metaverse, whose thrust is on virtual 3D platforms. Understandably, product design has evolved at every stage. Design was an elaborate process in the desktop economy. Designers spent two to three months on the design that went through the beta phase before being piloted and then rolled out commercially. This was also the case with appliances such as washing machines that were designed two decades ago.
The design perspective is different in the present scenario, and Alexa could be an example of that. Alexa works on voice command. The product is talking to the user. As a result, Alexa will have data about a particular user’s preferences. Being personalised in nature, improvisation is possible, depending on iteration between Alexa and the user. “Design has gone beyond aesthetic appeal; it is democratised and takes into account the user’s needs...