3 minute read time.

Here is a rhetorical question, what would it take to complete a modern construction project on time and on (let alone under) budget?

We should ask ‘why this happens so infrequently in projects large and small and how it can be corrected?’

A little background

There was a time a construction project, be it a bridge, a stadium, a palace or a canal required basic materials such as wood & stone and not much else, because the technology for lifts, mechanical ventilation, electrical lighting and remote sensing didn’t exist.

Now, a complex project such as an underground railway, a hospital or an airport terminal is not merely a building, it is intelligent, its constituent parts talk to each other via digital communications; if there is a campus of buildings, they will interact with each other. It could be said we are creating ‘Intelligent Digital Infrastructure,’ rather than simply constructing buildings.

This is an unprecedented change and requires an unprecedented level of organisation and coordination to get the project completed on time, on budget and functioning as expected, something that seems less common than society would like.

Missing the target

One of the sticking points in such a modern infrastructure project happens when the individual systems that make the building function are integrated to work together as a whole.

It is an issue because all too often systems integration happens at the end when there is an expectation that the infrastructure will be put into service. It is here where it is found things don’t work as expected. This creates time delays, which increases costs, which leads to reputational damage as by this stage a lot of money has been spent already without the infrastructure being able to be used.

The problem arises because, as the Elizabeth Line demonstrated, systems integration is frequently an afterthought during projects

Although Systems Integration is a key part of any 21st Century project, it doesn’t look like that on paper at the beginning. Typically, the constructed elements will take up 85% of the budget, with the systems integration taking up the remainder. It is the bricks, mortar, dust and sweat that grabs the attention of both project managers, and public alike, simply because of its size and up-front cost

What to do?

One suggestion is to have Systems Integration happen as the project progresses, so it becomes fully embedded into the project’s DNA, instead of waiting until the end.

A Systems Management Community

Nothing happens in a vacuum. To move the industry to a position where we are prepared to make the changes and root them into our practice will take more than calls to action or simple (it would be complicated) legislation. It requires the distinct parts of the industry (civil engineers, project managers, systems engineers, PMOs) to actively talk to each other.

We need to think about how we go about talking to each other, the forums we can use and how we exchange understanding of each other’s working pressures and experience. Having a fully rounded view of what it means to truly and properly integrate each part of a project so it saves time, money and bad press can only lead to happier customers and less stressed-out professionals.

This is why Stephen Jones (Nichols) and Xen Christodoulou (Synergy Rail  and IET London Local Network) are looking to build a “Systems Management Community.”

Some of the areas we would like to discuss, share ideas on and build on are:

How can we influence the early part of projects to consider Systems Integration?

What would we like to see happen?

How can we keep its profile high?

What are the big decisions that affect the complexity of Systems Integration?

Call to Action

We want you to engage with us.  We need your input, your challenges, your key tips and hints, other discussion areas we have missed.  If you want to work with us to build this online community, share and comment on this blog post, or get in touch with Lynsay Callaghan.

  • Interested to know more, support this group

  • The problem is not unique to any one sector.  The symptoms vary but common themes include widespread surprise from wider stakeholders and public surprise that accompany vague commitments for revised completion ‘dates’ (usually seasonal, late spring, early autumn etc provide the core eight which are also flags for ongoing deferral). Notional figures of additional costs also reinforce an overall lack of credibility.
    The observation that system integration should take place as a project progresses is eminently sensible, the further foundation for successful delivery are the early conversations about how things are going to be done - all the tools that have already been mentioned won’t have any effect if people don’t talk, learn, question and reach a consensus on how the project will proceed.  It is arguable that the approach will not only enhance the possibility of delivering on time and to budget, the finished article might even relate to the original requirements.
    The breadth and depth of disciplines within the membership of the IET is a valuable base on which to share best practice and enhance knowledge.
    I’ll be very pleased to join the conversation.
  • Yes, I suspect that the lack of Systems Integration is one of the reasons why multidisciplinary projects fail so often.
    But the Systems Engineering community is a bit to blame for that.
    A lot of people in the community have become too theoretical and were adding complexity.
    Therefore when the project management and civil engineering community told the clients we were not needed, they listened...
    Maybe we will succeed in changing that perception.

  • Start process mapping and modelling at the earliest possible time and SHARE outputs for discussion and improvement.

  • A good and necessary conversation for sure! I’ve seen too many projects and programmes stumble in their final stages due to integration issues. I think we need to help sponsors understand that the ‘extra’ costs for systems integration work (things like models / prototypes /integration tests etc.) are valuable and necessary investments in risk mitigation (the benefits being timely, effective delivery and the upsides to project cost and benefit realisation this enables). We also shouldn’t overlook the relationship aspect of successful integration i.e. setting up the right environment for collaboration (best for client principles) and this includes the commercial arrangements.