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Unknown Unknowns
Former Community Member
As we approach our Christmas shutdown at work and start our major projects, my colleagues and I are often asked if there is anything we don't know that could go wrong .... so I thought I would share Donald Rumsfeld quote
Whilst Rumsfeld is given the credit, the quote is correctly attributable to Robert Buckman of Buckman Labs (for example, see www.kmworld.com/Conference/Speakers/Robert-Buckman.aspx), who first coined the term around May 2000. He presented at the same conference as that other guru of knowledge management, Dave Snowden.
Rumsfeld was simply intelligent enough to recognise something that is "simply brilliant".
Whilst Rumsfeld is given the credit, the quote is correctly attributable to Robert Buckman of Buckman Labs (for example, see www.kmworld.com/Conference/Speakers/Robert-Buckman.aspx), who first coined the term around May 2000. He presented at the same conference as that other guru of knowledge management, Dave Snowden.
Rumsfeld was simply intelligent enough to recognise something that is "simply brilliant".
