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Should non-payment of a mobile phone bill be a criminal offence?

It used to be known as abstraction of electricity on a landline telephone network but it might be better referred to as abstraction of EM waves or photons, depending on how you view the wave particle duality, on a mobile network.


A friend racked up a mobile phone bill of nearly £2000 as a result of exceeding his data allowance whilst abroad back in 2017. He changed his network provider then cancelled the direct debit resulting in this bill going unpaid to today. It's not actually illegal to do this as all the old network provider can do is demand the payment, as a civil matter, and ruin his credit rating. He claims that unlike an unpaid gas or electricity bill, an unpaid phone bill has not consumed any of the earth's precious natural resources apart from a bit of electricity that cost only a tiny fraction of the value of the bill.


A local bobby disagrees and says that theft is theft regardless of whether it's a tangible object or a non-tangible service, so the criminal should be brought to justice and jailed.


Does the IET have a position regarding the legal status of unpaid phone bills and whether or not refusal to pay should be a criminal offence?
Parents
  • On a more general note I would say that the service provider should be expected to inform the subscriber that they are being subjected to extra charges as soon as these charges are levied and not later rely on their terms and conditions to extract payment.

    BT do inform you immediately by SMS if you've been subject to charges outside of your contract, others don't.  That's why I am now with BT and not O2 and have a black mark on my credit rating.
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  • On a more general note I would say that the service provider should be expected to inform the subscriber that they are being subjected to extra charges as soon as these charges are levied and not later rely on their terms and conditions to extract payment.

    BT do inform you immediately by SMS if you've been subject to charges outside of your contract, others don't.  That's why I am now with BT and not O2 and have a black mark on my credit rating.
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