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Should non-payment of a mobile phone bill be a criminal offence?

It used to be known as abstraction of electricity on a landline telephone network but it might be better referred to as abstraction of EM waves or photons, depending on how you view the wave particle duality, on a mobile network.


A friend racked up a mobile phone bill of nearly £2000 as a result of exceeding his data allowance whilst abroad back in 2017. He changed his network provider then cancelled the direct debit resulting in this bill going unpaid to today. It's not actually illegal to do this as all the old network provider can do is demand the payment, as a civil matter, and ruin his credit rating. He claims that unlike an unpaid gas or electricity bill, an unpaid phone bill has not consumed any of the earth's precious natural resources apart from a bit of electricity that cost only a tiny fraction of the value of the bill.


A local bobby disagrees and says that theft is theft regardless of whether it's a tangible object or a non-tangible service, so the criminal should be brought to justice and jailed.


Does the IET have a position regarding the legal status of unpaid phone bills and whether or not refusal to pay should be a criminal offence?
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  • Just realised I forgot the best bit of the story. I pushed and pushed and eventually got them to send me proof that these accounts had actually been activated. So they sent me a copy of a huge phone bill. Which was somebody elses! With their phone number (a different number from the accounts we were discussing), address, and full details of all their calls (several pages worth). I returned it straight back and reminded them of their obligations under the data protection act, and added that I was adding what they'd done to the list of items that was with the ombudsman.  It was probably a coincidence that it got sorted very quickly after that but it was a really, really satisfying moment!!!! The only part of the whole affair that made me laugh  - a lot.


    But it was very disturbing before that to find that bailiffs can be called without anyone giving you evidence that you actually do owe them money (e.g. in this case sending invoices for a service which was never requested and never received). Which I seem to remember finding out at the time puts the bailiffs on flaky ground if they do come on to your property - but no-one wants to get that far.
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  • Just realised I forgot the best bit of the story. I pushed and pushed and eventually got them to send me proof that these accounts had actually been activated. So they sent me a copy of a huge phone bill. Which was somebody elses! With their phone number (a different number from the accounts we were discussing), address, and full details of all their calls (several pages worth). I returned it straight back and reminded them of their obligations under the data protection act, and added that I was adding what they'd done to the list of items that was with the ombudsman.  It was probably a coincidence that it got sorted very quickly after that but it was a really, really satisfying moment!!!! The only part of the whole affair that made me laugh  - a lot.


    But it was very disturbing before that to find that bailiffs can be called without anyone giving you evidence that you actually do owe them money (e.g. in this case sending invoices for a service which was never requested and never received). Which I seem to remember finding out at the time puts the bailiffs on flaky ground if they do come on to your property - but no-one wants to get that far.
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