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Are there lessons we could all learn from how the modern military copes with unexpected situations?

Hi,


A couple of serious issues I was involved with this weekend made me think of this. One was in the engineering world to do with the day job, I was reviewing a very serious incident report (fortunately no fatalities but very close) involving a mixture of everyone trying to do the best they could, but perhaps over reliant on structured checklists which had completely missed an entire piece of equipment in a fairly unique situation. The other was a medical issue in the family, once again all the individual hospital staff were doing their best, but there was a bit of the process that just didn't cope with a particular situation.


Which made me think of something that's long been at the back of my mind: I've never worked in a military environment, but my impression of the modern military from the contacts I have had is that there is still a very structured hierarchy, chain of command, and focus on process, but equally it appears that somehow there is also the ability for small units to have the skills and freedom to evaluate and make their own decisions when challenging circumstances arise - exactly the key skills that were missing in the two examples above. 


So really two questions I'd really like to know other people's views on (particularly those who have worked across both the military and civilian worlds): firstly are my impressions above correct? And if so (or even if a bit wrong but on the right lines) are there lessons we can learn from how this works that we can apply to the management of engineering activities in the wider world - particularly in safety critical issues where we need structure but also need the ability to rapidly and effectively cope with new problems when they come up?   


Thanks,


Andy
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  • Former Community Member
    0 Former Community Member
    Alastair,


    Sounds like a classic failure in the systems design thinking, less than rigorous risk management, perhaps an element of group think and not enough challenging within the team, a fundamental poor assumption that only one power ring system could never have a fault/failure (all systems fail), no power distribution redundancy, or a single point of failure, a weakness in the Fault Tree Analysis methodology, and perhaps some limited 'thinking the unthinkable'.


    Could have been overcome, or minimised at least, with some robust, or better, Failure Mode, Effects & Criticality Analysis (FMECA) quantitative failure analysis. The FMECA involves creating a series of linkages between potential failures (Failure Modes), the impact on the mission (Effects) and the causes of the failure (Causes and Mechanisms) - some basic 'what if this fails or malfunctions' questioning of every element of a system hardware and software.


    One could argue this lack of system fault analysis was why the Royal Navy Type 45 Destroyers had such an expensive and alongside period due to the well documented power/cooling/propulsion problem still being resolved. The more complex and too software reliant a design, the more vulnerable and likely to have failures and faults. Need to get back to the KISS (Keep It Simple and Safe) principle, especially to provide robust, basic failsafe, minimum functionality operating capability in high risk environments. 


    Fortunately, in your scenario you had a chief engineer and technical team who could do proper engineering and fault circumvention. Unfortunately, as many organisations down-skill and rely more on out-sourcing of key engineering and technical skills, and greater reliance on HUMS and automated fault analysis and reporting systems, the basic engineering skills needed in these critical scenarios are rapidly fading and being lost with the retirement of the older workforce. Time for re-introduction second and third line engineering and maintenance skills, especially when operating in remote and isolated scenarios where it is impossible or difficult to bring in SMEs, or rely on robust tele-maintence and remote technical support, etc.


    Design and train in peace/normal mode as you need to operate in war/failure mode.

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  • Former Community Member
    0 Former Community Member
    Alastair,


    Sounds like a classic failure in the systems design thinking, less than rigorous risk management, perhaps an element of group think and not enough challenging within the team, a fundamental poor assumption that only one power ring system could never have a fault/failure (all systems fail), no power distribution redundancy, or a single point of failure, a weakness in the Fault Tree Analysis methodology, and perhaps some limited 'thinking the unthinkable'.


    Could have been overcome, or minimised at least, with some robust, or better, Failure Mode, Effects & Criticality Analysis (FMECA) quantitative failure analysis. The FMECA involves creating a series of linkages between potential failures (Failure Modes), the impact on the mission (Effects) and the causes of the failure (Causes and Mechanisms) - some basic 'what if this fails or malfunctions' questioning of every element of a system hardware and software.


    One could argue this lack of system fault analysis was why the Royal Navy Type 45 Destroyers had such an expensive and alongside period due to the well documented power/cooling/propulsion problem still being resolved. The more complex and too software reliant a design, the more vulnerable and likely to have failures and faults. Need to get back to the KISS (Keep It Simple and Safe) principle, especially to provide robust, basic failsafe, minimum functionality operating capability in high risk environments. 


    Fortunately, in your scenario you had a chief engineer and technical team who could do proper engineering and fault circumvention. Unfortunately, as many organisations down-skill and rely more on out-sourcing of key engineering and technical skills, and greater reliance on HUMS and automated fault analysis and reporting systems, the basic engineering skills needed in these critical scenarios are rapidly fading and being lost with the retirement of the older workforce. Time for re-introduction second and third line engineering and maintenance skills, especially when operating in remote and isolated scenarios where it is impossible or difficult to bring in SMEs, or rely on robust tele-maintence and remote technical support, etc.


    Design and train in peace/normal mode as you need to operate in war/failure mode.

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