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Right to repair law



Right to repair' law https://www.bbc.co.uk/news/business-56340077


Although full time job, sometimes been asked to repair (like everyone else on this site) electrical /mechanical equipment big or small  up to the not so easy washing machines and mig welders.  Down to a few items nowadays due to the throw-away attitudes that people have, as items do not cost as much as the older items once did.


The skip sites were valuable to me to hunt for parts as I repaired items for no cost whenever I could. Due to H&S you are not allowed now this past few years to remove anything from a skip site.  


The big winner of this new law. "The right to repair " will be of course that big rich company where you can get anything even a small £1 switch in a big cardboard box  (and I use them for parts), the loser will be the with hundreds of big vans travelling all over the country for small items.


This is only a small courteous take on this from me, others may have a more generous view.


regards

jcm

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  • AncientMariner:

     Phone Neff and was told that it was not permitted to give repair information out...




    I've been having a good look around and I'm still struggling to to find any legal justification for this, although they could of course mean that their own internal policies prevent it. Consumer manufacturers probably are concerned that if a consumer made a faulty repair, and it resulted in injury or loss, then a claim could be brought against the manufacturer. I can't see that it would succeed, but it would still result in potential costs and reputational damage to the manufacturer, so they probably feel "why take the risk?" They're not going to sell many more products by making repair information available.


    Mind you, personally I just keep dismantling, using power tools if necessary, until I can work out how to fix it, and then make up brackets and bodges to replace the bits I've broken! But as a professional safety engineer and risk assessor I wouldn't widely recommend that approach, fun though it is ?


    But quite seriously, if anyone does have more info on the legal position here it would be really useful to know.


     Thanks,


    Andy


Reply
  • AncientMariner:

     Phone Neff and was told that it was not permitted to give repair information out...




    I've been having a good look around and I'm still struggling to to find any legal justification for this, although they could of course mean that their own internal policies prevent it. Consumer manufacturers probably are concerned that if a consumer made a faulty repair, and it resulted in injury or loss, then a claim could be brought against the manufacturer. I can't see that it would succeed, but it would still result in potential costs and reputational damage to the manufacturer, so they probably feel "why take the risk?" They're not going to sell many more products by making repair information available.


    Mind you, personally I just keep dismantling, using power tools if necessary, until I can work out how to fix it, and then make up brackets and bodges to replace the bits I've broken! But as a professional safety engineer and risk assessor I wouldn't widely recommend that approach, fun though it is ?


    But quite seriously, if anyone does have more info on the legal position here it would be really useful to know.


     Thanks,


    Andy


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