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Mass Estimated Electricity Bills during COVID-19 pandemic lockdown

Mamade Ibrahim Joomun

Due to the COVID-19 pandemic, the electricity meter could not be read manually on-site every month. Hence mass estimated invoicing will be done based on last month consumption or an average of six months. How to avoid under-billing and over-billing since the consumption trends are drastically varied during the lockdown period e.g. residential customers are consuming more electricity and on the other hand, commercial customers are not operating their businesses, therefore, their consumptions have dropped significantly.

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    Even if you can't read them every month, just one reading is enough to bring the bills back into line with what they should be.

    Are the meters locked away where only a small number of people have access?  If so, that's something that should be fixed in the longer term.  People should be able to check their own meters.

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  • 0

    Even if you can't read them every month, just one reading is enough to bring the bills back into line with what they should be.

    Are the meters locked away where only a small number of people have access?  If so, that's something that should be fixed in the longer term.  People should be able to check their own meters.

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