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Cyber Security

Former Community Member
Former Community Member
Hi, Anyone here have experience getting an email from unknown (SPAM folder). I use Yahoomail & received an email from a random person saying that they have hacked my email account & demanding money within 48 hours or else they will lock my device after 48 hours. Is there any way to prevent from the device being locked?
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  • Former Community Member
    0 Former Community Member
    Hi Karthikeya,


    Yahoo was hacked In 2013/4 and 1 billion account details were compromised. Therefore this is probably how they know those details. So it is more than likely a bluff. I’d change your password and configure two factor authentication/in app authentication using Yahoo email/Yahoo News just to be sure from the email side.


    If you have clicked on a link/attachment from a phishing email then you may have a more serious problem of your computer/device possibly being compromised - they could have deployed a Trojan downloaded to undertake the harvesting of personal details. So I’d run a reputable antivirus application if it’s a computer you are using (whether Windows, Mac or Linux). If you are running Android on a device I’d also run something like Avast app. 



    Dave B

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  • Former Community Member
    0 Former Community Member
    Hi Karthikeya,


    Yahoo was hacked In 2013/4 and 1 billion account details were compromised. Therefore this is probably how they know those details. So it is more than likely a bluff. I’d change your password and configure two factor authentication/in app authentication using Yahoo email/Yahoo News just to be sure from the email side.


    If you have clicked on a link/attachment from a phishing email then you may have a more serious problem of your computer/device possibly being compromised - they could have deployed a Trojan downloaded to undertake the harvesting of personal details. So I’d run a reputable antivirus application if it’s a computer you are using (whether Windows, Mac or Linux). If you are running Android on a device I’d also run something like Avast app. 



    Dave B

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