Alex Barrett:
One glitch was the waiting time before the start of the event, with users wondering if their sound was working. Some rolling video with a subtle soundtrack, a bit like the old BBC test card, would be good.
For seasoned Zoom users it was easy to see that the microphones had been muted however there was one point where you could see that someone was 'talking' as it said it at the top of the screen so you were left wondering if it was your audio that wasn't working or that they'd left their microphone on mute.
I think there was also some confusion with regards to George acting as Question Master... ? I got the impression that some attendees felt that George was 'hogging' the Q&A all to himself. Again I think most delegates understood that he was simply passing the questions on from the chat and Q&A areas but perhaps it would be useful to reiterate and explain the process for asking a question both in the joining instructions for the event and also just before the Q&A session too. i.e. "If you have any questions for the speakers please type them in the Q&A area and George will read them out for you." with a quick explanation that you do not open up the microphones for attendees to ask the questions themselves. Or maybe name the person asking the question i.e. "A question now from John......" "Now a question from Isabel,..... " etc etc.
All in all though still an excellent webinar in both content and delivery. ?
Alex Barrett:
One glitch was the waiting time before the start of the event, with users wondering if their sound was working. Some rolling video with a subtle soundtrack, a bit like the old BBC test card, would be good.
For seasoned Zoom users it was easy to see that the microphones had been muted however there was one point where you could see that someone was 'talking' as it said it at the top of the screen so you were left wondering if it was your audio that wasn't working or that they'd left their microphone on mute.
I think there was also some confusion with regards to George acting as Question Master... ? I got the impression that some attendees felt that George was 'hogging' the Q&A all to himself. Again I think most delegates understood that he was simply passing the questions on from the chat and Q&A areas but perhaps it would be useful to reiterate and explain the process for asking a question both in the joining instructions for the event and also just before the Q&A session too. i.e. "If you have any questions for the speakers please type them in the Q&A area and George will read them out for you." with a quick explanation that you do not open up the microphones for attendees to ask the questions themselves. Or maybe name the person asking the question i.e. "A question now from John......" "Now a question from Isabel,..... " etc etc.
All in all though still an excellent webinar in both content and delivery. ?
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