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Why is my electric meter off?

Only my meter is off; totally blank Confused 

All other neighbour meters are on. Meter is located outside of the flat. I turned off today while I was at work. It was working fine in the morning, i.e. I had electricity.

Online I get only suggestions to top up, but I do not use top up, smart meter or pay as you go options. I get my bill every 2, 3 months and pay regularly.

P.S. I did report issue to utility provider.