Smart Meter Accuracy

We have a strange situation with a flat we own. The flat was empty while being decorated (by us) for 3 weeks. We know we used very little power. Yet the bill we got for that period was much higher than we would have expected.

The electricity supplier suggested we turned the power off for 15 mins and take the meter reading before and after to see if it was showing use. However, the meter readings only seem to be whole kWh so it would need to be a big fault to see a change in 15 mins. This aligned with what the smart meter console shows which is about 300W.

Instead we switched it to show Amps used and with the main circuit breakers off it showed about 1.3A. If this use was all day that would be 7kwh per day. Over 3 weeks this would be 10 times the actual bill we got. 

So this makes no sense. Why would a meter show use with the breakers off? And why would that use vary which can be the only explanation for the bill not being as high as an extrapolation of that 15mins suggest?

Parents
  • Thanks for all your inputs. I have now tried the same test on my home electricity and turning the isolation switches off does what I would expect - 0A being consumed. So I am pretty confident the meter at the flat must have a fault.

    Why the total consumption for a period does not add up to much more I do not understand. The standing charges etc. are all taken into account, it is purely the consumption at issue.

    I have now given this information to the electricity supplier and posed the question to them.

Reply
  • Thanks for all your inputs. I have now tried the same test on my home electricity and turning the isolation switches off does what I would expect - 0A being consumed. So I am pretty confident the meter at the flat must have a fault.

    Why the total consumption for a period does not add up to much more I do not understand. The standing charges etc. are all taken into account, it is purely the consumption at issue.

    I have now given this information to the electricity supplier and posed the question to them.

Children
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