Continued cost overruns for UK based infrastructure projects - Will we ever learn?

Hi,

Good question. I've worked in the rail industry for over 30 years and I can't remember a project ever delivering to time or to budget. However, for those projects where I've had the most insight into the planning process the reasons have overwhelmingly been political rather than due to issues with the initial project modelling: basically, if the actual expected costs and timescales were proposed then the project would not be permitted to go ahead. So the project plan is trimmed down to remove all contingency and often even to remove known issues, this then gets passed and everyone just waits for the inevitable variations when those issues do arise. Which will now typically be even more expensive in cost and time as they are now late project changes.

From colleagues I speak to in other industries the rail industry doesn't seem to be at all unique in this.

I feel very sorry for those who work on Project Cost Models who come up with models that prove, in the long term, to be absolutely accurate, but are forced to change them for political convenience. Particularly when they consequently, and completely unfairly, get roasted for those projects being "late".

P.S. throughout this note that I'm writing "political" with a small "p", it can be government or company politics.

The best solution I can think of off-hand is to ensure that MBA courses drum into their students that if a project planning team does not give you the answer that you want then the correct response is to consider whether what you want is actually achievable...and not just to tell them to go away and come back with a different answer.

I get hugely frustrated at the complacency we have on this issue as an industry - for example when bidding for major infrastructure contracts no bidder wants to to be the one to say "the emperor has no clothes", instead each tries to do the others in bidding the lowest price and shortest timescales even though they are well aware that they are not achievable. But I suspect we're coming up against a big blockage of human nature (from both sides of that negotiation) in tryign to change that.

I'll be very interested to see the other responses you get, again it's a really good question.

And let not put off the good project planners by getting too cynical about this - my message to them is always to be honest and be prepared to make the risks clear if you are forced to adjust your model. Good employers will listen to you, they may still decide to take the risks but at least they're dong it with eyes wide open.

Thanks,

Andy

I have seen projects over run in time and budget.  It always seems to amaze me that a lot of engineering projects seem to lack enough engineering staff at the planning stage.  Some project bring on the bulk of the engineering team after the cost/budget has been already agreed with little to no contingency budget.  There seems to be lots of people coming up with figures based on what the other lot quoted rather than working out the actual cost and then adding the correct amount of labour and profit.  

Other painful practices are putting bids out to tender.  The concept of tender is fine but some times the end result of the work done by tender is shocking.  Mainly zero labour contracts meaning those workers have no real pride in the work they produce which I think is very sad.  There are many Teir 1 contractors that churn through staff like they are going out of fashion.  Have a look at Hinkley Point C for lots of documented labout issues.  The main crux of this I think is in the fact that they employ on contract rather than permanent employment.  Picture the scene 2 teams carrying out 2 parts of a project and they see an issue.  They bring it to the attention of the main contractor who then needs to work out whose contract that issue belongs to.  If it falls between the 2 then a third contractor comes in to plug the gap at a cost.  The alternative is the cut the budget elsewhere to plug the gap.  

With permanent employment as posed to temp labour the employer/employee could do a kind of structured CPD and continual training but as a subby/sub-contractor they just become cheap labour.  Other issues with tender is people try and save the cost on the materials which sometimes means they get a lower quality product.  I know people think profit is a dirty word but if a company does not make profit it will not stay is business long.  

There are many others issues as well but my final thought is planners and project managers that never go to site to check up on the progress of the work.  They seem to do it remotely and rarely is a clerk of works involved.  The culture of Teir 1 contracting needs to change

I have seen projects over run in time and budget.  It always seems to amaze me that a lot of engineering projects seem to lack enough engineering staff at the planning stage.  Some project bring on the bulk of the engineering team after the cost/budget has been already agreed with little to no contingency budget.  There seems to be lots of people coming up with figures based on what the other lot quoted rather than working out the actual cost and then adding the correct amount of labour and profit.  

Other painful practices are putting bids out to tender.  The concept of tender is fine but some times the end result of the work done by tender is shocking.  Mainly zero labour contracts meaning those workers have no real pride in the work they produce which I think is very sad.  There are many Teir 1 contractors that churn through staff like they are going out of fashion.  Have a look at Hinkley Point C for lots of documented labout issues.  The main crux of this I think is in the fact that they employ on contract rather than permanent employment.  Picture the scene 2 teams carrying out 2 parts of a project and they see an issue.  They bring it to the attention of the main contractor who then needs to work out whose contract that issue belongs to.  If it falls between the 2 then a third contractor comes in to plug the gap at a cost.  The alternative is the cut the budget elsewhere to plug the gap.  

With permanent employment as posed to temp labour the employer/employee could do a kind of structured CPD and continual training but as a subby/sub-contractor they just become cheap labour.  Other issues with tender is people try and save the cost on the materials which sometimes means they get a lower quality product.  I know people think profit is a dirty word but if a company does not make profit it will not stay is business long.  

There are many others issues as well but my final thought is planners and project managers that never go to site to check up on the progress of the work.  They seem to do it remotely and rarely is a clerk of works involved.  The culture of Teir 1 contracting needs to change