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Smart Meters - Now a shortage (of display units)

Back in November, we had smart meters fitted in an investment property owned by my wife.


The two meters went in, the Engineer kindly fitted an isolator which I had ready to hand and then advised that he was out of internal displays, but that one would follow in a few weeks.


Emails, phone calls and 6 months later have just been advised that rather like airline seats, the supplier had not ordered the same number of internal displays as Smart meters and now that they have changed to fitting SMETS2 meters they do not have any displays available!


Problem is that both meters are fairly inaccessible and whilst both communicate for billing purposes are not that easy to read due to the requirement to hold a torch in one hand, a pen and paper in the other and with the third, press the appropriate key button to obtain a reading.


So, after today's call from the supplier in response to a formal complaint, the house is on the list for a SMETS2


Progress........

Clive
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  • Yes. Really. You have the right to refuse a smart meter. Many people do for various reasons.



    Isn't it more the case that people can insist that the communications module in the new smart meter is disabled (perhaps making it less smart), rather than being able to refuse a smart meter per se? Once your existing meter has reached its certification lifetime then it'll have to be replaced - and AKAIK no-one's installing mechanical meters any more.


    Plus of course some cheaper tariffs (like the experimental 'free electricity on Saturdays or Sundays' one) can't be had without a (fully working) smart meter,


     - Andy.
Reply

  • Yes. Really. You have the right to refuse a smart meter. Many people do for various reasons.



    Isn't it more the case that people can insist that the communications module in the new smart meter is disabled (perhaps making it less smart), rather than being able to refuse a smart meter per se? Once your existing meter has reached its certification lifetime then it'll have to be replaced - and AKAIK no-one's installing mechanical meters any more.


    Plus of course some cheaper tariffs (like the experimental 'free electricity on Saturdays or Sundays' one) can't be had without a (fully working) smart meter,


     - Andy.
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