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Smart Meters - Now a shortage (of display units)

AncientMariner
Back in November, we had smart meters fitted in an investment property owned by my wife.


The two meters went in, the Engineer kindly fitted an isolator which I had ready to hand and then advised that he was out of internal displays, but that one would follow in a few weeks.


Emails, phone calls and 6 months later have just been advised that rather like airline seats, the supplier had not ordered the same number of internal displays as Smart meters and now that they have changed to fitting SMETS2 meters they do not have any displays available!


Problem is that both meters are fairly inaccessible and whilst both communicate for billing purposes are not that easy to read due to the requirement to hold a torch in one hand, a pen and paper in the other and with the third, press the appropriate key button to obtain a reading.


So, after today's call from the supplier in response to a formal complaint, the house is on the list for a SMETS2


Progress........

Clive
Parents
  • 0
    Here in the real world I have received an email this morning reminding me that it is time to read my dads’ electric meter and submit the reading online using the app on my phone.


    They are not going to get the meter reading for a couple of weeks, because the manager of the sheltered housing flats is on annual leave for two weeks and there is anyone onsite to cover her absence. Access to the meter room has been restricted since someone started going in there and turning off people’s electric supply to their flats, so now it’s locked with a key in a key safe outside of the door and the housing association isn’t going to send an electrician or another member of staff from a different site just to read a meter.


    It would make life a lot easier for everyone if all thirty nine electric meters on that site were replaced with smart meters, but the meter rooms are not in the best locations for the communications to work between both the cell networks and the remote readers in the flats, plus some people are digging their heels in to avoid having the smart meters anyway.


    Andy
Reply
  • 0
    Here in the real world I have received an email this morning reminding me that it is time to read my dads’ electric meter and submit the reading online using the app on my phone.


    They are not going to get the meter reading for a couple of weeks, because the manager of the sheltered housing flats is on annual leave for two weeks and there is anyone onsite to cover her absence. Access to the meter room has been restricted since someone started going in there and turning off people’s electric supply to their flats, so now it’s locked with a key in a key safe outside of the door and the housing association isn’t going to send an electrician or another member of staff from a different site just to read a meter.


    It would make life a lot easier for everyone if all thirty nine electric meters on that site were replaced with smart meters, but the meter rooms are not in the best locations for the communications to work between both the cell networks and the remote readers in the flats, plus some people are digging their heels in to avoid having the smart meters anyway.


    Andy
Children
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