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Smart Meters - Now a shortage (of display units)

AncientMariner
Back in November, we had smart meters fitted in an investment property owned by my wife.


The two meters went in, the Engineer kindly fitted an isolator which I had ready to hand and then advised that he was out of internal displays, but that one would follow in a few weeks.


Emails, phone calls and 6 months later have just been advised that rather like airline seats, the supplier had not ordered the same number of internal displays as Smart meters and now that they have changed to fitting SMETS2 meters they do not have any displays available!


Problem is that both meters are fairly inaccessible and whilst both communicate for billing purposes are not that easy to read due to the requirement to hold a torch in one hand, a pen and paper in the other and with the third, press the appropriate key button to obtain a reading.


So, after today's call from the supplier in response to a formal complaint, the house is on the list for a SMETS2


Progress........

Clive
  • 0
    Your mistake was having smart meters installed.
  • 0

    GeorgeCooke:

    Your mistake was having smart meters installed.




    You don't have much choice now. I want to change to a cheaper energy price plan. One of the terms the provider sets is you have a smart meters installed.

  • 0
    In that case go to a different provider. There is no law saying you have to have a smart meter. In fact you have the right not to have one.
  • 0

    GeorgeCooke:

    In that case go to a different provider. There is no law saying you have to have a smart meter. In fact you have the right not to have one.




    Really?

  • 0
    Yes. Really. You have the right to refuse a smart meter. Many people do for various reasons.
  • 0

    Yes. Really. You have the right to refuse a smart meter. Many people do for various reasons.



    Isn't it more the case that people can insist that the communications module in the new smart meter is disabled (perhaps making it less smart), rather than being able to refuse a smart meter per se? Once your existing meter has reached its certification lifetime then it'll have to be replaced - and AKAIK no-one's installing mechanical meters any more.


    Plus of course some cheaper tariffs (like the experimental 'free electricity on Saturdays or Sundays' one) can't be had without a (fully working) smart meter,


     - Andy.
  • 0
    We have a smart meter, I can disable it without going anywhere near it by simply changing my supplier.


    Andy
  • 0
    I've never heard of the communications module being disabled. 


    But the fact of the matter is that at the present time at least you can refuse to have a smart meter.

  • Former Community Member
    0 Former Community Member
    Once your existing meter has reached its certification lifetime then it'll have to be replaced - and AKAIK no-one's installing mechanical meters any more.


    My existing meter did 18 years before early replacement in 2009 as the meter supplier was trying to beat the rush but oddly enough, I had to have a refurbished "dial" meter as they couldn't replace it with a digital meter as not available for 100 A three-phase economy 7 which I found at odds with their forward planning. If I'm still around in 2029, I'll probably have given up caring by then!


    Regards


    BOD
  • 0

    AJJewsbury:

    Once your existing meter has reached its certification lifetime then it'll have to be replaced - and AKAIK no-one's installing mechanical meters any more.




    May be not mechanical, but that doesn't mean that they have to be smart.


    Is anybody installing three phase smart meters?

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