Contact the current supplier straight away if your new home has a prepayment meter. Try not to use a key or card, or put any money on the meter, until you’ve done this. Otherwise you risk paying extra for debts owed by the people who lived there before you.
If you do need to put money on the meter before you contact the current supplier, tell them this when you get in touch. They will pay you back for any extra charges you’ve paid, as long as you can prove when you moved in.
Ask the supplier to:
take any debt off the meter so you don’t end up paying extra
give you a new prepayment key or card so you can put money on the meter
......
Which makes it all sound so easy.
Contact the current supplier straight away if your new home has a prepayment meter. Try not to use a key or card, or put any money on the meter, until you’ve done this. Otherwise you risk paying extra for debts owed by the people who lived there before you.
If you do need to put money on the meter before you contact the current supplier, tell them this when you get in touch. They will pay you back for any extra charges you’ve paid, as long as you can prove when you moved in.
Ask the supplier to:
take any debt off the meter so you don’t end up paying extra
give you a new prepayment key or card so you can put money on the meter
......
Which makes it all sound so easy.
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