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Pre-Payment Meter Standing Charges.

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If somebody moves into a new house and there are pre-paid meters as used by the previous owner, is the new owner responsible for any standing charges if no electricity or gas is consumed for a period of months? The new owner has not contracted with the energy suppliers in his own name or credited the meters with a key thingy.


Z.
Parents
  • 0
    I believe this to be from an OFGEM source.


    "Example of supplier action  Suppliers waiving or reimbursing the standing charge when consumption has never taken place – All of the six largest suppliers have policies in place when dealing with households with zero gas consumption who are in vulnerable situations and are not on an express contract. EDF Energy, EON, npower, ScottishPower and SSE apply this policy to all gas households. EON has also extended this policy to all electricity consumers. British Gas will implement a new policy for dealing with households who are financially vulnerable, who have never used gas or electricity in their premises and are not on an express contract."


    Z.
Reply
  • 0
    I believe this to be from an OFGEM source.


    "Example of supplier action  Suppliers waiving or reimbursing the standing charge when consumption has never taken place – All of the six largest suppliers have policies in place when dealing with households with zero gas consumption who are in vulnerable situations and are not on an express contract. EDF Energy, EON, npower, ScottishPower and SSE apply this policy to all gas households. EON has also extended this policy to all electricity consumers. British Gas will implement a new policy for dealing with households who are financially vulnerable, who have never used gas or electricity in their premises and are not on an express contract."


    Z.
Children
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