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T.V. Reception Problem.

Morning all on this chilly breezy morning


I installed a new t.v. aerial outside on Friday for a couple that has just moved house. I could not get their t.v. to self tune on the freeview channels. The screen has just frozen and does not shown a self tuning progress bar, and just displays an error message asking me to wait for new channels to be found. It makes not progress at all. It is just frozen. A second t.v. of theirs does show signs of life as it tries to auto-seek new freeview channels. I had to leave at that point as the lady of the house was exhausted after her move and needed a quiet lie down.


Is there a method of re-booting the first t.v. to work, or is the tuning circuit faulty?


The new bungalow is located right next to a new supply transformer an the new estate is only 50 per cent occupied. I wondered if the higher Voltage may have possibly damaged the t.v's circuits boards.


Any help much appreciated.


Thanks,


Z.
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  • If the tv is showing a screen and not "No Signal" then it is probably a software problem, or a fault.


    I would

    1.  Measure the signal where the tv is plugged in (is it the same socket as the tv which does tune?) to make sure it is adequate.

    2. Switch the tv off and unplug it.  Leave it unplugged for a about a minute and try again.

    3. If that does not work try a hard reboot.  As suggested above, look on the internet to get the instructions for the particular make and model.

    If you have a known working tv of your own it might be reassuring to try retuning that on the tv socket in question.


    David


    Edit:  Have you tried replacing the lead between the socket and the set?
Reply
  • If the tv is showing a screen and not "No Signal" then it is probably a software problem, or a fault.


    I would

    1.  Measure the signal where the tv is plugged in (is it the same socket as the tv which does tune?) to make sure it is adequate.

    2. Switch the tv off and unplug it.  Leave it unplugged for a about a minute and try again.

    3. If that does not work try a hard reboot.  As suggested above, look on the internet to get the instructions for the particular make and model.

    If you have a known working tv of your own it might be reassuring to try retuning that on the tv socket in question.


    David


    Edit:  Have you tried replacing the lead between the socket and the set?
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