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FAULTY SUPPLY COMPANY METER METER

I have power logged shed loads of supplies over the years to investigate if a supply company meter is faulty. I have never found a faulty meter. I have found a lot of waste, lack of understanding of what it costs to run various loads and supplies to other users from the complaints supply.


You will know from reading my posts that I had a new E& meter fitted in October and had to have a dumb meter fitted as the supply company does not provide Smart 5 hole meters. Since having the meter fitted the account bill has rocketed to something like 5 times the cost of the old meter readings.


So over the last couple of days I power logged the supply and low and behold the meter is over reading on rate 1(daytime) and under reading on rate 2 (night time).  


At first Scottish Power said I would have to pay for a check meter to be fitted and I said no I can send you my recorded readings. They have now agreed to fit a new meter in 3 weeks time and after 3 consecutive meter readings they would recalculate the bill.


So my new meter is very dumb in more ways than one.
Parents
  • I’m assuming you have already checked that the serial numbers on the actual meter and on your bill match?


    I had this problem after my meter was changed a few years ago and the meter serial number had been incorrectly recorded (by one digit) somewhere in the process. 


    Quickly resolved via a telephone call and visit from a metering operative to confirm the actual serial number on the meter. 


Reply
  • I’m assuming you have already checked that the serial numbers on the actual meter and on your bill match?


    I had this problem after my meter was changed a few years ago and the meter serial number had been incorrectly recorded (by one digit) somewhere in the process. 


    Quickly resolved via a telephone call and visit from a metering operative to confirm the actual serial number on the meter. 


Children
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