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FAULTY SUPPLY COMPANY METER METER

John Peckham
I have power logged shed loads of supplies over the years to investigate if a supply company meter is faulty. I have never found a faulty meter. I have found a lot of waste, lack of understanding of what it costs to run various loads and supplies to other users from the complaints supply.


You will know from reading my posts that I had a new E& meter fitted in October and had to have a dumb meter fitted as the supply company does not provide Smart 5 hole meters. Since having the meter fitted the account bill has rocketed to something like 5 times the cost of the old meter readings.


So over the last couple of days I power logged the supply and low and behold the meter is over reading on rate 1(daytime) and under reading on rate 2 (night time).  


At first Scottish Power said I would have to pay for a check meter to be fitted and I said no I can send you my recorded readings. They have now agreed to fit a new meter in 3 weeks time and after 3 consecutive meter readings they would recalculate the bill.


So my new meter is very dumb in more ways than one.
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    There are lots of perfectly sound meters around now as a result of the Smart Meter programme which removes thousands of dumb meters every day.  It would be daft not to re-use them if customers either refused Smart or Smart couldn't cope with the set up. 

    Some analogue meters had certification lives of 25 years - electronic meters don't tend to suffer the same wear issues as electromechanical meters but used to have shorter certification lives due to concerns over likelihood of total failure rather than just under reading a bit due to worn bearings. OFC certification is a thing of the past now. 


    As far as OP is concerned could be that the meter is set up for a multi rate tariff but only displaying a few registers.  the missing units may well be recorded on registers within the meter that are not displaying.  In this case it might be possible to recover the readings if the meter reader uses the optical probe port (as most would do routinely).  Meters were commonly made with up to 8 registers IIRC.


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  • 0
    There are lots of perfectly sound meters around now as a result of the Smart Meter programme which removes thousands of dumb meters every day.  It would be daft not to re-use them if customers either refused Smart or Smart couldn't cope with the set up. 

    Some analogue meters had certification lives of 25 years - electronic meters don't tend to suffer the same wear issues as electromechanical meters but used to have shorter certification lives due to concerns over likelihood of total failure rather than just under reading a bit due to worn bearings. OFC certification is a thing of the past now. 


    As far as OP is concerned could be that the meter is set up for a multi rate tariff but only displaying a few registers.  the missing units may well be recorded on registers within the meter that are not displaying.  In this case it might be possible to recover the readings if the meter reader uses the optical probe port (as most would do routinely).  Meters were commonly made with up to 8 registers IIRC.


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