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FAULTY SUPPLY COMPANY METER METER

I have power logged shed loads of supplies over the years to investigate if a supply company meter is faulty. I have never found a faulty meter. I have found a lot of waste, lack of understanding of what it costs to run various loads and supplies to other users from the complaints supply.


You will know from reading my posts that I had a new E& meter fitted in October and had to have a dumb meter fitted as the supply company does not provide Smart 5 hole meters. Since having the meter fitted the account bill has rocketed to something like 5 times the cost of the old meter readings.


So over the last couple of days I power logged the supply and low and behold the meter is over reading on rate 1(daytime) and under reading on rate 2 (night time).  


At first Scottish Power said I would have to pay for a check meter to be fitted and I said no I can send you my recorded readings. They have now agreed to fit a new meter in 3 weeks time and after 3 consecutive meter readings they would recalculate the bill.


So my new meter is very dumb in more ways than one.
  • Former Community Member
    0 Former Community Member
    With the lights all off, the CH off, no laundry or dishwashing underway, consumption right now is about 1.6 A.


    That must be a hungry "router" you've got there Chris! ~ 370 W so equates to 3250 kWh annually.................


    For under £30 I'd buy an energy monitor of the sort that were given to customers of an energy supplier and see what is still left running as it Shirley can't be all due to your router! Prime suspects being "wall warts", appliance standby, CH programmer/boiler, PIRs on duty and of course my pet hate, parasitic USB equipped double socket-outlets...........


    Regards


    BOD
  • This is getting embarrassing, Err check the meter time clock time?

    Regards, UKPNZap

  • UKPN:

    This is getting embarrassing, Err check the meter time clock time?

    Regards, UKPNZap




    And how would you do that if it is a telemeter?

  • With the lights all off, the CH off, no laundry or dishwashing underway, consumption right now is about 1.6 A.


    I'd expect the all-off consumption of a house with a few USB sockets and wall-wart plug in's to be more like 0.1 A, not 1.6,  the sort of PSU that fits in the body of  a plug is only 10W or so on load,. and a lot less if the load is removed from the other end. You may have half a dozen, you will not have 40 !

    If it is all in one place then 1.6A should be is quite negotiable, as nearly 400W - heated towel rail ?.

    I'd be tempted to start flicking breakers or pulling fuses to identify the circuit in question. And do not rule out that you may be supplying next door's lights as well if it is an old style  terrace with shared loft.

  • This is getting embarrassing, Err check the meter time clock time?



    Er, shouldn't the one timeclock effectively both switch the tariffs and turn on/off the off-peak supply (if correctly wired by the supplier)? - so the total recorded for the off-peak at least should match the actual consumption even if it occurred at the wrong time of day?

       - Andy.
  • "and how would you do that if its a telemeter"?

    It's a dumb "smart, " look on the display. 

    Regards, UKPNZap
  • The time shown is correct and the E7 is switching on and off on time.
  • Must be transposed then.

    IE rate 1 is read by the supplier as rate 2.

    Regards, UKPNZap

  • UKPN:

    Must be transposed then.

    IE rate 1 is read by the supplier as rate 2.

    Regards, UKPNZap




    It doesn't seem to be as simple as that. JP's combined readings are at variance with the supplier's.



     

  • I have followed the suppliers meter installer who entered the readings on installation. I have followed his readings when I emailed them as I took a photo on my phone at the time of installation. I had assumed R1 was the day rate and R2 was the night rate. My account does not show R1 and R2 just day and night rate as was the case with previous meter.


    UKPN is the standard method R1= day rate and R2 = Night rate? Mind you the meter readings are still as variance with my power logger.