However, when a well know energy supplier failed to turn up for my appointment on two occasions to install it, resulting in me taking two wasted days of my annual leave to sit at home and wait for their technician to call, I gave it quite a hefty knock on the head... ?
I do hope you claimed the compensation for each missed appointment.
You don't actually need to claim it - it should be paid as a credit automatically - £30 a pop I recall, and that doubles if they don't pay you within a set time - and that also extends to their suppliers or contractors
However, when a well know energy supplier failed to turn up for my appointment on two occasions to install it, resulting in me taking two wasted days of my annual leave to sit at home and wait for their technician to call, I gave it quite a hefty knock on the head... ?
I do hope you claimed the compensation for each missed appointment.
You don't actually need to claim it - it should be paid as a credit automatically - £30 a pop I recall, and that doubles if they don't pay you within a set time - and that also extends to their suppliers or contractors
