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Minimum Voltage at incoming supply point

Retired now and not up to date with reg’s since 16th. Helping advise a friend. Currently they have 100amp single phase supply and whilst the no load voltage is up at around 238 volts, as the circuit is loaded, voltage drops off substantially. Even with a load of 50 amps, ie, half the supply fuse rating, voltage is slightly below the -6% limit, at around 215 volts, further load simply pushes voltage significantly lower, and by extrapolating measured data, it would be nearer 170 volts with a load of 100 amps, is this acceptable? I plan measuring Ze and pfc this week as a guide perhaps to supply loop impedance and, which I suspect must be causing this excessive drop. I’m aware of the ESQCR reg’s although need to update myself, but are there any other regulations that apply?

Parents

  • Chris Pearson:




    broadgage:

    Before complaining though, do try and ascertain what the agreed supply capacity is.




    Have we had an answer to this important question please?


     




    Not always easy to find out the ASC is.  Being curious of ours at home, I contacted our DNO, Scottish Power, and gave them our full address and postcode together with the Supply number. This December last year..I received a reply back a couple of days later,


    Quote/...

    Good Morning Mr Carver

    Thank you for your email with regards to the above address.

    Unfortunately SP Energy Networks do not deal with this type of enquiry.  However, your supplier Gulf Gas and Power should be able to assist you in this matter so please contact them on 08008303670 to discuss this further.

    .../unquote.

    I did as I was told and telephoned Gulf Gas and Power, who as expected, told me they they didn't know and to ask my DNO!


    The reason that I was curious was that I witnessed the meter change at the identical property next door. I asked the Engineer what rating the cut-out fuse was (ours from similar witnessing is 80 amp) and he opened up the fuse carrier to show a 60 amp fuse bypassed with a paperclip! The cut out was previously sealed, but in fairness to the previous sealer, the paperclip was not visible and only became so when the fuse was removed to sight the rating. Needles to say the 60 amp fuse was o/c.  


    Since that was nearly a year ago, I have just emailed Scottish Power's Liverpool address again to ask the same question. This is the address which their website says to contact for Connections, Alterations and Disconnections. I will share their reply in due course.


    Clive

Reply

  • Chris Pearson:




    broadgage:

    Before complaining though, do try and ascertain what the agreed supply capacity is.




    Have we had an answer to this important question please?


     




    Not always easy to find out the ASC is.  Being curious of ours at home, I contacted our DNO, Scottish Power, and gave them our full address and postcode together with the Supply number. This December last year..I received a reply back a couple of days later,


    Quote/...

    Good Morning Mr Carver

    Thank you for your email with regards to the above address.

    Unfortunately SP Energy Networks do not deal with this type of enquiry.  However, your supplier Gulf Gas and Power should be able to assist you in this matter so please contact them on 08008303670 to discuss this further.

    .../unquote.

    I did as I was told and telephoned Gulf Gas and Power, who as expected, told me they they didn't know and to ask my DNO!


    The reason that I was curious was that I witnessed the meter change at the identical property next door. I asked the Engineer what rating the cut-out fuse was (ours from similar witnessing is 80 amp) and he opened up the fuse carrier to show a 60 amp fuse bypassed with a paperclip! The cut out was previously sealed, but in fairness to the previous sealer, the paperclip was not visible and only became so when the fuse was removed to sight the rating. Needles to say the 60 amp fuse was o/c.  


    Since that was nearly a year ago, I have just emailed Scottish Power's Liverpool address again to ask the same question. This is the address which their website says to contact for Connections, Alterations and Disconnections. I will share their reply in due course.


    Clive

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