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Minimum Voltage at incoming supply point

Retired now and not up to date with reg’s since 16th. Helping advise a friend. Currently they have 100amp single phase supply and whilst the no load voltage is up at around 238 volts, as the circuit is loaded, voltage drops off substantially. Even with a load of 50 amps, ie, half the supply fuse rating, voltage is slightly below the -6% limit, at around 215 volts, further load simply pushes voltage significantly lower, and by extrapolating measured data, it would be nearer 170 volts with a load of 100 amps, is this acceptable? I plan measuring Ze and pfc this week as a guide perhaps to supply loop impedance and, which I suspect must be causing this excessive drop. I’m aware of the ESQCR reg’s although need to update myself, but are there any other regulations that apply?

Parents
  • Perhaps the agreed supply capacity is "whatever the network can supply without the voltage dropping below 217 volts" Or put another way, "if the voltage drops below the statutory limit, this must be the customers fault for overloading the supply"
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  • Perhaps the agreed supply capacity is "whatever the network can supply without the voltage dropping below 217 volts" Or put another way, "if the voltage drops below the statutory limit, this must be the customers fault for overloading the supply"
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