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Minimum Voltage at incoming supply point

Retired now and not up to date with reg’s since 16th. Helping advise a friend. Currently they have 100amp single phase supply and whilst the no load voltage is up at around 238 volts, as the circuit is loaded, voltage drops off substantially. Even with a load of 50 amps, ie, half the supply fuse rating, voltage is slightly below the -6% limit, at around 215 volts, further load simply pushes voltage significantly lower, and by extrapolating measured data, it would be nearer 170 volts with a load of 100 amps, is this acceptable? I plan measuring Ze and pfc this week as a guide perhaps to supply loop impedance and, which I suspect must be causing this excessive drop. I’m aware of the ESQCR reg’s although need to update myself, but are there any other regulations that apply?

Parents

  • AncientMariner:

    I'll give Scottish Power one thing, they are quick; but....

    From: GettingConnected@ScottishPower.com [mailto:GettingConnected@ScottishPower.com]
    Sent: 11 November 2019 15:11
    To: clive@xxxxxxx.uk


    Good Afternoon Mr Carver
    Thank you for your enquiry.
    Please be advised that we do not hold capacity information.
    We as the distributor would be responsible for upgrading the supply if this is required.
    An electrician would be able to advise what you have at the moment and if you require an upgrade.
    Please feel free to contact us if you would like to discuss this any further.
    Regards
    SP Energy Networks Contact Team
    320 St Vincent Street
    Glasgow
    G2 5AD


    I need to ask an Electrician, who do you suggest?    ?




    The lack of DNO records seems remarkable. However, your contract is with the supplier (who, of course, may be one and the same) but in any event, one or the other of them ought to know.


    So you decide to sue your supplier over their failure to maintain the voltage. Their defence is that the ASC has been exceeded. I don't think that the Judge will be impressed if they can produce no evidence as to what was agreed.

Reply

  • AncientMariner:

    I'll give Scottish Power one thing, they are quick; but....

    From: GettingConnected@ScottishPower.com [mailto:GettingConnected@ScottishPower.com]
    Sent: 11 November 2019 15:11
    To: clive@xxxxxxx.uk


    Good Afternoon Mr Carver
    Thank you for your enquiry.
    Please be advised that we do not hold capacity information.
    We as the distributor would be responsible for upgrading the supply if this is required.
    An electrician would be able to advise what you have at the moment and if you require an upgrade.
    Please feel free to contact us if you would like to discuss this any further.
    Regards
    SP Energy Networks Contact Team
    320 St Vincent Street
    Glasgow
    G2 5AD


    I need to ask an Electrician, who do you suggest?    ?




    The lack of DNO records seems remarkable. However, your contract is with the supplier (who, of course, may be one and the same) but in any event, one or the other of them ought to know.


    So you decide to sue your supplier over their failure to maintain the voltage. Their defence is that the ASC has been exceeded. I don't think that the Judge will be impressed if they can produce no evidence as to what was agreed.

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