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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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    A complex meter is a multi tariff meter, for example the old supplier provided E10 but the new supplier only offers E7. Or it was a system which had multi time of day switching via a separate off peak meter. They are still around. This can be the downside with going with a new supplier courtesy of "market compare" outfits.

    Hope this helps. 

    Regards UKPNZap
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  • 0
    A complex meter is a multi tariff meter, for example the old supplier provided E10 but the new supplier only offers E7. Or it was a system which had multi time of day switching via a separate off peak meter. They are still around. This can be the downside with going with a new supplier courtesy of "market compare" outfits.

    Hope this helps. 

    Regards UKPNZap
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