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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
Parents
  • 0
    Parts Worcester still have five digit phone numbers eg 01905 12345


    The mother-in-law took a phone contract through the Post Office which includes free local calls, she phoned the customer ream to complain that she was being charged to phone some of her local friends, they said it was because she was dialling a special short code rather than a “proper” phone number, because all phone numbers have six digits. You can imagine how the conversation progressed.


    Andy
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  • 0
    Parts Worcester still have five digit phone numbers eg 01905 12345


    The mother-in-law took a phone contract through the Post Office which includes free local calls, she phoned the customer ream to complain that she was being charged to phone some of her local friends, they said it was because she was dialling a special short code rather than a “proper” phone number, because all phone numbers have six digits. You can imagine how the conversation progressed.


    Andy
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