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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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    Sparkingchip:

    . . . said they cannot fit a smart meter in a group of twelve in a plant room as their signals clash, so they would mark it as a job that cannot be done. . . 




    This is down to the legislation that was introduced by (I think) the UK labour government that wrote the legislation in the first place. 


    Firstly, a group of 12 meters in a plant room is easily doable if they all belong to the same supplier - one modem and one external antenna. The comms  from the other eleven meters are then daisy chained to the one with the modem. Solution: The DNOs should have been given ownership of the metering apparatus. 


    Secondly, the ability for the customer to refuse a smart meter. It should be up to the supplier to determine the type of meter fitted in a given property, even if it clashes with the decor or the customer’s political values. It will sort itself out eventually, as when the number of meters left is the same as the number of meter readers, the bill is likely to increase for the older meters, for the privilege of having your own personal meter reader who only has about an hours work a year, but still needs to be paid.


    Regards,


    Alan.  

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  • 0

    Sparkingchip:

    . . . said they cannot fit a smart meter in a group of twelve in a plant room as their signals clash, so they would mark it as a job that cannot be done. . . 




    This is down to the legislation that was introduced by (I think) the UK labour government that wrote the legislation in the first place. 


    Firstly, a group of 12 meters in a plant room is easily doable if they all belong to the same supplier - one modem and one external antenna. The comms  from the other eleven meters are then daisy chained to the one with the modem. Solution: The DNOs should have been given ownership of the metering apparatus. 


    Secondly, the ability for the customer to refuse a smart meter. It should be up to the supplier to determine the type of meter fitted in a given property, even if it clashes with the decor or the customer’s political values. It will sort itself out eventually, as when the number of meters left is the same as the number of meter readers, the bill is likely to increase for the older meters, for the privilege of having your own personal meter reader who only has about an hours work a year, but still needs to be paid.


    Regards,


    Alan.  

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