Rules and Guidelines
Want to participate in the discussions? Please read our Community Rules and Guidelines. Need some help? Visit Support and Answers.

  • State Not Answered
  • Locked Locked
  • Replies 24 replies
  • Subscribers 32 subscribers
  • Views 2338 views
  • Users 0 members are here
Options
You may also be interested in
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
Parents
  • 0
    Npower actually contact customers with a details of an appointment asking for them to confirm it, I have just been into their website and cancelled it, again I have tried to explain the circumstances, that they have already told me that a smart meter won’t work due to the location and grouping of the meters, also that access has to be arranged with the housing association as they are in the lift plant room, in a limited number of words because there’s a limit on the length of the message.


    I wait with interest to see how long it is before we are asked to confirm another appointment.


     Andy Betteridge
Reply
  • 0
    Npower actually contact customers with a details of an appointment asking for them to confirm it, I have just been into their website and cancelled it, again I have tried to explain the circumstances, that they have already told me that a smart meter won’t work due to the location and grouping of the meters, also that access has to be arranged with the housing association as they are in the lift plant room, in a limited number of words because there’s a limit on the length of the message.


    I wait with interest to see how long it is before we are asked to confirm another appointment.


     Andy Betteridge
Children
No Data

Community Rules & Guidelines