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Calling DNO/ power company types? Complex meter!?

As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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  • Alan Capon:




    Sparkingchip:

    . . . said they cannot fit a smart meter in a group of twelve in a plant room as their signals clash, so they would mark it as a job that cannot be done. . . 




    This is down to the legislation that was introduced by (I think) the UK labour government that wrote the legislation in the first place. 


    Firstly, a group of 12 meters in a plant room is easily doable if they all belong to the same supplier - one modem and one external antenna. The comms  from the other eleven meters are then daisy chained to the one with the modem. Solution: The DNOs should have been given ownership of the metering apparatus. 



    Regards,


    Alan.  


     




    I actually had the conversation with Npower that I thought the meters could mesh using Zigbee WiFi, but assumed that all the meters would need to be in common ownership belonging to one supplier. 


    That approach seems a non-starter.


    We have had a smart meter for quite sometime now, I’m not anti-smart meters, the suppliers just don’t seem to have nailed it yet, but as the government apparently did not consult them about the design and implementation of the system it not really surprising.


     Andy Betteridge.

Reply

  • Alan Capon:




    Sparkingchip:

    . . . said they cannot fit a smart meter in a group of twelve in a plant room as their signals clash, so they would mark it as a job that cannot be done. . . 




    This is down to the legislation that was introduced by (I think) the UK labour government that wrote the legislation in the first place. 


    Firstly, a group of 12 meters in a plant room is easily doable if they all belong to the same supplier - one modem and one external antenna. The comms  from the other eleven meters are then daisy chained to the one with the modem. Solution: The DNOs should have been given ownership of the metering apparatus. 



    Regards,


    Alan.  


     




    I actually had the conversation with Npower that I thought the meters could mesh using Zigbee WiFi, but assumed that all the meters would need to be in common ownership belonging to one supplier. 


    That approach seems a non-starter.


    We have had a smart meter for quite sometime now, I’m not anti-smart meters, the suppliers just don’t seem to have nailed it yet, but as the government apparently did not consult them about the design and implementation of the system it not really surprising.


     Andy Betteridge.

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