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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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  • 0
    Try a trip to the Isle of Man, standing in the hotel reception looking at the taxi cards on the wall you soon discover that they don't display the area code because they assume everyone knows it and you don't need to use it from local landlines. 


    Not much use if you have a English mobile phone in your hand.


    Mind you I did have an old phone with a Manx SIM card in at one time due to the excessive roaming charges and the prefix was the area code with a seven instead of one. 


    Andy B.
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  • 0
    Try a trip to the Isle of Man, standing in the hotel reception looking at the taxi cards on the wall you soon discover that they don't display the area code because they assume everyone knows it and you don't need to use it from local landlines. 


    Not much use if you have a English mobile phone in your hand.


    Mind you I did have an old phone with a Manx SIM card in at one time due to the excessive roaming charges and the prefix was the area code with a seven instead of one. 


    Andy B.
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