As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?
I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?
Edit: he has a non- smart meter, but a modern electronic job with LCD.
