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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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    Sparkingchip:

    they don't display the area code because they assume everyone knows it and you don't need to use it from local landlines. 




    Reminds me of the time I got a fax at work (around 1991/92 so pre-internet) which obviously needed an urgent reply but had no company address, only a phone number. The problem was the fax was obviously international (the incoming number registered on the fax had 44 for UK) but the phone number/fax number on the form were the standard national dial number without the country prefix. The company name gave no clues about country, nor did the (largely illegible) name signed at the bottom. The only clue I had was the incoming phone number started 1944.......

    As not all countries had a dial out code of 00 at that time I had to check which countries had a dial out code of 19, and of those, I decided the only one arrogant enough not to bother to identify the origin of the fax was the French!

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  • 0

    Sparkingchip:

    they don't display the area code because they assume everyone knows it and you don't need to use it from local landlines. 




    Reminds me of the time I got a fax at work (around 1991/92 so pre-internet) which obviously needed an urgent reply but had no company address, only a phone number. The problem was the fax was obviously international (the incoming number registered on the fax had 44 for UK) but the phone number/fax number on the form were the standard national dial number without the country prefix. The company name gave no clues about country, nor did the (largely illegible) name signed at the bottom. The only clue I had was the incoming phone number started 1944.......

    As not all countries had a dial out code of 00 at that time I had to check which countries had a dial out code of 19, and of those, I decided the only one arrogant enough not to bother to identify the origin of the fax was the French!

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