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Calling DNO/ power company types? Complex meter!?

MHRestorations
As subject really, my colleague has tried to switch energy provider, and the new company is saying they can't handle a 'complex meter' and that he has to contact the incumbent provider (a bunch of idiots) to update the records if this is not the case?


I've been an electrician for all of my working life, and have never heard of a 'complex meter'. What gives?


Edit: he has a non- smart meter, but a modern electronic job with LCD.
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    Let's drift further ... ?


    Callers who request personal information! If I call my bank, I expect to verify my identity. If they (or anybody else) call me, they really should provide evidence of identity. The callers always mention GDPR, but seem nonplussed when I decline to give personal data to an unverified caller 'cos I am entitled to safeguard my own data. ?
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  • 0
    Let's drift further ... ?


    Callers who request personal information! If I call my bank, I expect to verify my identity. If they (or anybody else) call me, they really should provide evidence of identity. The callers always mention GDPR, but seem nonplussed when I decline to give personal data to an unverified caller 'cos I am entitled to safeguard my own data. ?
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