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What would you consider a 'basic/standard' install?

Former Community Member
Former Community Member
Hi all


I'm after some advice to settle a dispute with a client.


I was asked to provide a provisional sum for a standard installation in a single story extension for a living room so I put in about £1800 to cover four double sockets and a central light given that there was no spec from the client and that's what I would class as being a basic/standard install in a new room.


The client has now said that they want a 15 spotlight lighting array and 10 double sockets which is more than what I'd allocated for in the original provisional sum but they're saying that they want it all done for £1800 as I had 'quoted' for.


They are arguing that they consider a 'basic/standard' install to be 15 spotlights and 10 double sockets for a living room??? I've tried to explain that a provisional sum is just an estimate...


I can't walk away as they still owe me for the kitchen install and I get the feeling that they won't pay for that unless I do the extra work for £1800


Am I being unreasonable?

Parents
  • 0
    Did you put in writing that you had allowed for four sockets and a central light and that you estimated that this would be £1800?

    If so your client is being unreasonable.

    If not and you just said oh it'll be about £1800 then I think you might have to suck it up  and put it down as "school fees" as you can't walk away as they already owe you money.

    I still think your client is being unreasonable but it's a situation of your own making. Put it in writing.

Reply
  • 0
    Did you put in writing that you had allowed for four sockets and a central light and that you estimated that this would be £1800?

    If so your client is being unreasonable.

    If not and you just said oh it'll be about £1800 then I think you might have to suck it up  and put it down as "school fees" as you can't walk away as they already owe you money.

    I still think your client is being unreasonable but it's a situation of your own making. Put it in writing.

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