Rules and Guidelines
Want to participate in the discussions? Please read our Community Rules and Guidelines. Need some help? Visit Support and Answers.

  • State Not Answered
  • Locked Locked
  • Replies 11 replies
  • Subscribers 32 subscribers
  • Views 1038 views
  • Users 0 members are here
Options
You may also be interested in
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

What would you consider a 'basic/standard' install?

Former Community Member
Former Community Member
Hi all


I'm after some advice to settle a dispute with a client.


I was asked to provide a provisional sum for a standard installation in a single story extension for a living room so I put in about £1800 to cover four double sockets and a central light given that there was no spec from the client and that's what I would class as being a basic/standard install in a new room.


The client has now said that they want a 15 spotlight lighting array and 10 double sockets which is more than what I'd allocated for in the original provisional sum but they're saying that they want it all done for £1800 as I had 'quoted' for.


They are arguing that they consider a 'basic/standard' install to be 15 spotlights and 10 double sockets for a living room??? I've tried to explain that a provisional sum is just an estimate...


I can't walk away as they still owe me for the kitchen install and I get the feeling that they won't pay for that unless I do the extra work for £1800


Am I being unreasonable?

Parents
  • 0
    An estimate is not a fixed amount but only a rough guide. A quotation is a fixed amount and hopefully comes with a detailed  written specification.  (I will install x, y and z. for so much).  S'fix will sell you a big box of recessed L.E.D. ceiling lights for a few quid. Sockets are inexpensive. Of course the labour will be much more if you install much more. The term a "basic install" is just too vague to hold up in court. You should be paid for previous work irrespective of this current dilemma. I hope that the customer signed a contract for the previous work that holds water. I always state in writing that I require payment before or at the time of completion.


    Z.
Reply
  • 0
    An estimate is not a fixed amount but only a rough guide. A quotation is a fixed amount and hopefully comes with a detailed  written specification.  (I will install x, y and z. for so much).  S'fix will sell you a big box of recessed L.E.D. ceiling lights for a few quid. Sockets are inexpensive. Of course the labour will be much more if you install much more. The term a "basic install" is just too vague to hold up in court. You should be paid for previous work irrespective of this current dilemma. I hope that the customer signed a contract for the previous work that holds water. I always state in writing that I require payment before or at the time of completion.


    Z.
Children
No Data

Community Rules & Guidelines