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What would you consider a 'basic/standard' install?

Former Community Member
Former Community Member
Hi all


I'm after some advice to settle a dispute with a client.


I was asked to provide a provisional sum for a standard installation in a single story extension for a living room so I put in about £1800 to cover four double sockets and a central light given that there was no spec from the client and that's what I would class as being a basic/standard install in a new room.


The client has now said that they want a 15 spotlight lighting array and 10 double sockets which is more than what I'd allocated for in the original provisional sum but they're saying that they want it all done for £1800 as I had 'quoted' for.


They are arguing that they consider a 'basic/standard' install to be 15 spotlights and 10 double sockets for a living room??? I've tried to explain that a provisional sum is just an estimate...


I can't walk away as they still owe me for the kitchen install and I get the feeling that they won't pay for that unless I do the extra work for £1800


Am I being unreasonable?

Parents

  • NinjaSpark:




    Grumpy:

    Might be a really, really big extension Chris and a long, long way from the CU!




    The provisional sum was put in writing and detailed the 4 sockets one central light because the client hadn't yet made up their mind on what they wanted. I even said verbally on a couple of occasions that the amount was only an estimate for them to earmark in their overall budget and would rise depending on what they eventually wanted in their new room.

     




    What one considers basic or standard is irrelevant. You detailed what you're going to do and for how much. If your client wants to deviate from that then they should give a detailed spec and ask for another estimate. So, on the info you've supplied your client is being somewhat more than unreasonable and one might suspect that they have gone over budget. (Been there, been screwed). So number one is get payment for completed works and don't do anything else until you've been paid. Number 2 is re-estimate on the basis of their new spec. Number three is get payment for the completed works . . . .

    Number four is get payment and run for the hills!

     



     


Reply

  • NinjaSpark:




    Grumpy:

    Might be a really, really big extension Chris and a long, long way from the CU!




    The provisional sum was put in writing and detailed the 4 sockets one central light because the client hadn't yet made up their mind on what they wanted. I even said verbally on a couple of occasions that the amount was only an estimate for them to earmark in their overall budget and would rise depending on what they eventually wanted in their new room.

     




    What one considers basic or standard is irrelevant. You detailed what you're going to do and for how much. If your client wants to deviate from that then they should give a detailed spec and ask for another estimate. So, on the info you've supplied your client is being somewhat more than unreasonable and one might suspect that they have gone over budget. (Been there, been screwed). So number one is get payment for completed works and don't do anything else until you've been paid. Number 2 is re-estimate on the basis of their new spec. Number three is get payment for the completed works . . . .

    Number four is get payment and run for the hills!

     



     


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