Hi all
I'm after some advice to settle a dispute with a client.
I was asked to provide a provisional sum for a standard installation in a single story extension for a living room so I put in about £1800 to cover four double sockets and a central light given that there was no spec from the client and that's what I would class as being a basic/standard install in a new room.
The client has now said that they want a 15 spotlight lighting array and 10 double sockets which is more than what I'd allocated for in the original provisional sum but they're saying that they want it all done for £1800 as I had 'quoted' for.
They are arguing that they consider a 'basic/standard' install to be 15 spotlights and 10 double sockets for a living room??? I've tried to explain that a provisional sum is just an estimate...
I can't walk away as they still owe me for the kitchen install and I get the feeling that they won't pay for that unless I do the extra work for £1800
Am I being unreasonable?
