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Modern Eco-Storage Heaters are Not Fit for Purpose. Discuss.

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Case 1. Heater provided with no operating instructions in box.


Case 2. Heater could not be programmed. Reason: it was factory set in "Eco-mode" where programming was not possible.


Case 3. Too complicated with layers of programming needed. The A4 sized instructions are many pages long covering many settings and day options.


Case 4. A recent heater seen has a very small window screen where the writing is about 1mm tall and is very difficult to read when programming it.


Case 5. They are too complicated and not easy to use. Over engineered and liable to failure due to complicated P.C.B.s inside. Perhaps that is the plan. If you can't easily use them they save energy as one of my customers found out after spending many hours over the phone speaking with the maker's tech. dept. The heater is now cold and has stopped working.


Z.
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    Some years ago one of my customers was somewhat bemused to come home and find his Russian mother-in-law who cannot speak English using the state of the art kitchen appliances I had just got working.


    When I got back the next morning he said he had not been able to understand how she was managing so well with appliances like these, then he realised I had left all the displays giving instructions in Russian, just one of the thirty seven languages the appliances could display.


    With the Dimplex storage heaters and a lot of other appliances there’s engineers menus that a locked, preventing people other than manufacturers service and repair guys from resetting error codes, which is an issue for independent service and repair guys who find they cannot clear the fault code from the display panel.
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    Some years ago one of my customers was somewhat bemused to come home and find his Russian mother-in-law who cannot speak English using the state of the art kitchen appliances I had just got working.


    When I got back the next morning he said he had not been able to understand how she was managing so well with appliances like these, then he realised I had left all the displays giving instructions in Russian, just one of the thirty seven languages the appliances could display.


    With the Dimplex storage heaters and a lot of other appliances there’s engineers menus that a locked, preventing people other than manufacturers service and repair guys from resetting error codes, which is an issue for independent service and repair guys who find they cannot clear the fault code from the display panel.
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