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Rent-a-roof PV installations.

A few days before Christmas I went to do some work at a house, I was under the stairs at the consumer unit and the customer was stood back in the hallway several metres away by the open front door, in the manner that things are now done.


I said “ I see you have solar panels”.


The customer replied “Yes, but the ###### things don’t work and the firm that owns them won’t repair them”.


I said “I presume they are on a Rent-a-roof scheme”.


“You’ve got it” replied the customer.


I was then working in the loft where the inverter is, but could not see an obvious quick fix, so just did what I was supposed to be doing up there and left the PV system well alone.


I wonder how many Rent-a-roof PV installations are not actually working anymore?


Andy Betteridge.

Parents
  • Perhaps this is one where the contract allows them to can recover lost FIT earnings from the hapless customer, so they are not bothered.

    Or perhaps they are not very clued up - which is possible, reading round it seems there were quite a few set-ups installed by the less organised solar installers where the meter ran backwards while exporting, and again the customer gets the joy of the extra bill, or at least an estimate of what the bill would have been if it was reading imported energy, as the installer should have informed the energy supplier, so they could change the meter but for whatever reason this did not happen.. Presumably most of those have been fixed by now, but it is hardly reassuring about the general quality.

    M.
Reply
  • Perhaps this is one where the contract allows them to can recover lost FIT earnings from the hapless customer, so they are not bothered.

    Or perhaps they are not very clued up - which is possible, reading round it seems there were quite a few set-ups installed by the less organised solar installers where the meter ran backwards while exporting, and again the customer gets the joy of the extra bill, or at least an estimate of what the bill would have been if it was reading imported energy, as the installer should have informed the energy supplier, so they could change the meter but for whatever reason this did not happen.. Presumably most of those have been fixed by now, but it is hardly reassuring about the general quality.

    M.
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