davezawadi (David Stone):
Z, If you contract to do an EICR, you have no permission to do anything else.
That is not necessarily the case David. I normally say to the customer before I start, that I will carry out an electrical inspection and test, it will take approximately x hours, and if I come across any small items that need attention I will attend to them. Consent is then given to me by the customer. I then proceed. Small items may include changing a fuse from a 13 Amp one to a 3 Amp one in a fused connection unit, tightening screws on wiring accessories, supplying and fitting a missing accessory screw, re-fixing an immersion heater flex that has pulled out of its strain relief strap, replacing a cracked/damaged wiring accessory, fitting a blank cover in a consumer unit where there is a hole etc. These are easy to undertake when you have your tools to hand, and it saves the customer money. This is called customer service and is normally much appreciated.
Z.
davezawadi (David Stone):
Z, If you contract to do an EICR, you have no permission to do anything else.
That is not necessarily the case David. I normally say to the customer before I start, that I will carry out an electrical inspection and test, it will take approximately x hours, and if I come across any small items that need attention I will attend to them. Consent is then given to me by the customer. I then proceed. Small items may include changing a fuse from a 13 Amp one to a 3 Amp one in a fused connection unit, tightening screws on wiring accessories, supplying and fitting a missing accessory screw, re-fixing an immersion heater flex that has pulled out of its strain relief strap, replacing a cracked/damaged wiring accessory, fitting a blank cover in a consumer unit where there is a hole etc. These are easy to undertake when you have your tools to hand, and it saves the customer money. This is called customer service and is normally much appreciated.
Z.
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